Contact information

CONTACT VOGUE SCENT

We’re here to help you find your signature fragrance. Whether you have a question about the composition of our notes or the sensory profile of our luxury colognes, our concierge team is ready to assist you.

📍 How to Reach Us

  • Email: help@voguescent.store

  • Response Time: We typically respond to all inquiries within 12–24 hours.

  • Hours: Mon–Fri, 9:00 AM – 6:00 PM EST.

💬 Common Inquiries

Fragrance Profiles & Selection: Need assistance choosing a scent or understanding top, heart, and base notes? Reach out to our team for a personalized olfactory recommendation based on your preferences.

Cologne Shipping & Regulations: Due to transport safety laws regarding alcohol-based liquids, all fragrances ship via Standard Ground transportation. Your tracking number will be provided automatically within 48 hours of your order.

Returns & Exchanges: To protect the integrity of our formulations, we offer a 30-day hassle-free return policy exclusively on unopened, factory-sealed fragrance bottles.